Regarding Outstanding Service

Outstanding Service

“On Thursday, October 3rd, I was part of the Russell party that enjoyed the Caboose. My husband and I had ridden in coach a few years ago and gathered a few friends and relatives to experience the caboose and what a delightful experience it was! The accommodations were super and the food wonderful and of course the views outstanding but by far the star of the show was Fermin! He offered the best service and was so charming and entertaining it was the highlight of our vacation in the Sedona area. Please know what a treasure he is and let him know how much we enjoyed every moment.”

Excellent Group Event

Excellent Group Event

“Without further delay, many thanks for the wonderful hospitality and all your help during our tour of the Verde Canyon RR. All the 47 passengers from Premier World Discovery loved the ride and enthusiasm with which all of you greeted us. Two days later still talking how much they loved the train ride. Becki, Keri, Ralph and all were super nice on the Train to the group and made my job as Tour Director a breeze! Look forward to seeing you soon again.”

Honeymoon Trip Sedona

Honeymoon Trip Sedona Area

“I hope my email finds you well!  My husband and I were recently in Jerome for our honeymoon, from Kansas City, and we took a day to drive to Clarkdale and do the Verde Valley train ride.  I must tell you it was fantastic!  I am sure you hear it all the time but we truly enjoyed the experience.  We rode the Tempe car and our hostess was so much fun and very entertaining, I really enjoyed her knowledge and her playfulness.  Not to mention, the cocktails they served were also amazing!  I was inquiring if I may obtain the recipe for the signature beverage, “Cucumber Margarita”?  I know this might be a strange request, but they were delicious and I would love to recreate them at home.”

P.S. Readers – We did share the recipe with Jennifer.  Hopefully everyone in Overland Park is enjoying them.