All of the staff were friendly and helpful. Especially Carrie (with the sparkly glasses) who was our bartender. She was a pro at handling all of the people in our car while remaining friendly and interactive with people. My lunch was the salad and it was very generous and tasty. The snack boxes you receive on the train have a lot of variety and are also very good. The ride itself was comfortable and informative. I highly recommend taking the time to experience this fun activity.