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<\/a> the mountains.\u00a0 He had flown in from Florida for a few days\u00a0and I surprised him on Christmas day that we would be going on this train ride.\u00a0 He was beside himself with excitement, couldn’t stop talking about it and could barely sleep the night before our trip!\u00a0 The morning of the trip we left our house from Goodyear, Arizona.\u00a0 He was smiling from ear to ear!<\/p>\nTraveling north, we hit so much traffic.\u00a0 My father’s smile was slowly disappearing, it seemed impossible that we would ever make it in time.\u00a0 I was so upset; my father was flying back home the next day and his dream train ride was not going to happen and I was not sure there will be another opportunity to make it happen.<\/p>\n
We finally pulled into the parking lot (rather quickly)\u00a0at 12:59!!!\u00a0 Then my phone rang and it was Candice from Verde Canyon Railroad checking to see if we were coming.\u00a0 I frantically explained we were stuck in traffic and were just pulling up.\u00a0 She was so sweet and assured me everything will be ok, they will wait for us and will even send someone out to meet us with our tickets!\u00a0 I can’t even explain how much that phone call meant to me in that moment, the\u00a0employees really care!\u00a0 Someone came right to us with our tickets, also assuring me everything was ok\u00a0and had someone give\u00a0us a ride on the golf cart to our train car.<\/p>\n
Might seem like not a big deal but it was important to me, I\u00a0so appreciated everyone’s kindness, they really helped me calm down.\u00a0\u00a0 Our service on the train was also great, the train ride was great, making for such a happy conclusion.\u00a0 My father was in heaven, I made his dream come true and he will never forget it.<\/p>\n
Sorry for the long story, just wanted you to understand why your\u00a0employees\u2019 kindness made such an amazing impression on me and my family.\u00a0 I will highly recommend Verde Canyon Railroad to everyone and anyone I meet!<\/p>\n
Thank you for such an amazing day.<\/p>\n
Christy Parietti<\/p>\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
Dear Robin, Yesterday, 12\/26\/16, I had purchased 5 tickets in the first class car for myself and 4 family members, departing at 1:00. \u00a0 I was surprising my 74-year-old father,…
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<\/a> the mountains.\u00a0 He had flown in from Florida for a few days\u00a0and I surprised him on Christmas day that we would be going on this train ride.\u00a0 He was beside himself with excitement, couldn’t stop talking about it and could barely sleep the night before our trip!\u00a0 The morning of the trip we left our house from Goodyear, Arizona.\u00a0 He was smiling from ear to ear!<\/p>\n