Verde Canyon RailroadFAQS

How much are individual tickets?

  • Exclusive Engineer For A Day Ride-Along (18 yrs and older): $700.00
  • Caboose (six adults [13 yrs and older] or less in one party): $700.00
  • First-class (all ages): $89.95
  • Adult coach: $64.95
  • Senior (65+) coach: $59.95
  • Child (2-12 yrs old) coach: $44.95
  • Chocolate Lovers’ Train (February 11, 12 or 14, 2017): $129.00

Rates are subject to applicable taxes and fees

A portion of all train ticket revenue is donated to Liberty Wildlife Raptor Rescue program.

Are there discounts available?

Members of AAA, AARP, Employee Network, ESM and the Military (retired and active) are eligible for a 10% discount when booking directly with Verde Canyon Railroad.  Currently discounts are not offered online

Where does the train go?

The tracks follow the Verde River north and west of Clarkdale, Arizona to the ghost town of Perkinsville and back. The train follows the same route from Perkinsville back to Clarkdale.

When does the train leave the depot?

Most trains depart at 1 p.m. except select Saturday night train rides at 5:30 p.m. June through September. Please check the schedule here.

If it looks like rain or snow does the train still run?

Yes.

How long is the ride?

Approximately four hours, round-trip.

Why do I have to be there at noon?

The train accommodates over 400 passengers, all of whom are parking, using restrooms, picking up their tickets, browsing the gift shop, ordering lunch and visiting the museum. There are expansive storyboards along the tracks that offer pre-ride information on the history, wildlife and terrain of the Canyon. The train boards about 20 minutes prior to departure so we ask that you allow sufficient time.

Is there food for purchase?

Yes.  The Copper Spike Cafe is located at the depot, appetizers are included in first-class and caboose, and snacks are available for purchase in coach-class.

Can I take my own food and beverage on board?

No outside food or beverage is permitted. If you have dietary restrictions, please inquire about alternate considerations.

What are the appetizers in first-class?

Currently, the menu includes hot chicken wings, gourmet sandwiches slices, fresh vegetable platter and brownie bites. Bottled water and chips are on every table.

Are reservations required?

Yes. Reservations are highly recommended as many trains sell out in advance.

Can different families, with individually online-booked reservations, be seated together?

Yes. These reservations can be booked separately online, but someone must call 800-293-7245 to confirm you would like to sit together in the same car.  A request made the day of travel will be considered but cannot be guaranteed.

Reservations with odd numbers of tickets

Our seating is configured in even numbers. To ensure that an odd number of people in your party do sit together, you might want to consider purchasing an additional seat.

Can the train accommodate groups?

Yes. Reservations for group events can be made by calling 877-674-3835.

Is the train offered year round and what days do you run?

Yes. Please see our schedule here.

What is the difference between first-class and coach?

Each first-class car accommodates 24 to 40 passengers on plush upholstered furniture.  Full bar service at one’s seat is featured and appetizers are complimentary.  A Champagne (or sparkling cider) toast is offered upon boarding. Coach accommodates 75 passengers on traditional two-person seats on each side of a center aisle with snacks for sale.

Cancellation Policy

Your credit card will be charged for the full amount within 24 hours of receiving your booking.

Our cancellation policy is:

  • A full refund is given if cancelled for any reason 48 hours prior to your ride.
  • If cancelled within 48 hours before departure, you may rebook to another date without penalty.
  • Cancellations outside this policy and no-shows are not refunded.

Can I smoke onboard the train?

We are a non-smoking facility and train. At the train depot, smoking receptacles are available 20 feet away from any entry door. Onboard the train, cigarette smoking (tobacco or E-Cigarettes) is ONLY permitted at Perkinsville, on the open-air cars. Cigar smoking is not allowed at any time.

Do we get off the train?

Passengers remain on the train for the entire journey.

Is Verde Canyon Railroad wheelchair accessible?

We have wheelchair accessibility in both coach and first-class but most motorized chairs/ scooters exceed the width/weight limit for the platform lift. The maximum weight for the lift platform is 400 lbs.

Guests may utilize personal manual wheelchairs as long as the width is no wider than 24.5 inches. We can provide, at no charge, a manual wheelchair. These wheelchairs have a weight limit of 250 lbs.

Whether using your own wheelchair, or requesting the use of ours, please mention there is a wheelchair in the reservation when calling so the party will be seated in one of our accessible cars.

There are ADA restrooms in accessible cars.

Are there bathrooms?

Yes.  Each car is equipped with a restroom.

Is the train heated and/or air-conditioned?

Yes. All cars are climate-controlled.

Are pets allowed?

No pets of any kind are permitted.

Service Animal – Verde Canyon Railroad is in accordance with the Americans with Disabilities Act and permits services animals in the facility. Please refer to code 11-1024 “Service animals: rights of individuals with disabilities; violation; classification definitions” within Arizona State Legislature. The state of Arizona only recognizes dogs and miniature horses as service animals. Service animal does not include other species of animals, whether wild or domestic or trained or untrained. Service animals must be under the control of the owner at all times and should remain on a leash or harness at all times. Verde Canyon Railroad reserves the right to disallow a service animal from entering buildings, or certain areas within, as defined in code 11-1024.

http://www.azleg.gov/ars/11/01024.htm

 Pet Sitting Services

For your convenience there are two dog sitting facilities available near Verde Canyon Railroad.

Applewood Kennels

24 E Cottonwood St

Cottonwood, AZ 86326

(928) 639-1847

Hours: 8AM–12PM, 4–5:30PM

Canine Country Club

1461 E Cherry St

Cottonwood, AZ 86326

 (928) 639-1624

Hours: 8AM–5PM

(please tell them you are riding the train as they will wait for you after 5)

Are firearms allowed?

No.  Firearms are not allowed inside the depot or on the train.

If I pay for a coach ticket, can I go into first-class to get appetizers and alcohol?

No.

Can we take more than six adults in the caboose?

The $700.00 fare is for six passengers or less.  Up to two additional people can be accommodated at an additional $100 per passenger, but the comfort level declines as there is only chair seating for six adults. It is encouraged that all caboose passengers be over 13 yrs. old.

Policy on photography during ride-a-long experience

The use of a camera during a Verde Canyon Railroad ride-a-long is permitted. During periods when the “Cab Red Zone” (CRZ) safety rule is in effect, the locomotive cab guest must remain seated while utilizing the camera. During CRZ periods, conversations with the train crew will be suspended.  Cell phone use is never allowed inside locomotive cab. The guest must always follow crew instructions.

Policy on photography or filming at Verde Canyon Railroad Property

The use of drone photography/video filming is prohibited aboard Verde Canyon Railroad.

There is no access allowed to the train tracks.  Train tracks are for trains. Please stay off!

Photography for commercial use, or gain, requires prior authorization. Contact Teresa Propeck at 623-374-3185, or tpropeck@verdecanyonrr.net PRIOR to arriving at train depot.  This includes engagements for commercial gain or profit such as movie films, commercial television productions, photography for commercial advertisements and wedding or group stagings.

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